Service, retail and the stuff in between — sharing one set of customers, inventory and numbers.
Customers book a drop-off day online. Every booking becomes a work order with status, notes, parts and labor on one ticket.
Pull product details from supported distributors, receive shipments by scanning, and keep your own prices and notes safe from catalog updates.
Sell parts and bikes at the register, take cards or send a payment link, and handle returns and exchanges in one transaction.
Track serialized bikes and frames from receiving to sale, so you always know which one went where.
Every visit, sale and conversation on one customer timeline — with texts and emails in a single inbox.
Staff schedules, time off and a time clock, with each mechanic's capacity built into what customers can book.
The customer picks a drop-off day with room left on it and tells you what the bike needs.
The booking is already a work order. Add notes and the bike is on the customer's record.
Add parts straight from inventory, or order what's missing as a special order tied to the job.
Mark it ready and the customer gets a text — no phone tag.
The ticket rings up at the register, or they pay ahead from a link on their phone.
Rent bikes by the day with availability checks, and let customers extend from a text message.
Offer pickup and drop-off windows for customers who can't get to you.
Order for a customer, take a deposit, and hold items on layaway without selling them twice.
Sell and redeem gift cards in store and online, with codes that work across the register and your site.
Send full email campaigns and text messages to customers who have opted in — no Mailchimp or Constant Contact subscription needed. Unsubscribes are handled, results are tracked, and lapsed regulars can be invited back automatically.
Build your site with Intake's page builder, take bookings on it, and run it on your own domain.

A daily plan in 3 sections — What needs you, what you need to do, how is your business doing.

Sales, drafts, quotes, layaways, inventory details, quick add buttons. The place where all your money flows.
Walk around the demo, start your own free trial, or book a call and we'll show you around.