Why Intake

Built for service shops — not against them.

Most booking and POS tools were built for retail or restaurants. Intake was built specifically for shops that take things in, do work, and give them back — by someone who runs one.

What makes us different

Three things you cannot get elsewhere

These are not just features — they are architectural decisions most competitors cannot bolt on later.

🔒

Real concurrency locks

Advisory locks at the database level. Two customers booking the same slot simultaneously? Only one gets it. Most competitors are eventually-consistent — you find out about the double-book after the fact.

🧰

POS + booking unified

Walk-in sales, work orders, appointments, and inventory in one tool. No syncing between Square and Acuity. No reconciling reports at end of day. One login, one source of truth.

🏪

Built by someone running a shop

Every default — the service tiers, the status pipeline, the deposit logic — comes from running a real service business. Not from a product manager imagining one.

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