Most booking and POS tools were built for retail or restaurants. Intake was built specifically for shops that take things in, do work, and give them back — by someone who runs one.
These are not just features — they are architectural decisions most competitors cannot bolt on later.
Advisory locks at the database level. Two customers booking the same slot simultaneously? Only one gets it. Most competitors are eventually-consistent — you find out about the double-book after the fact.
Walk-in sales, work orders, appointments, and inventory in one tool. No syncing between Square and Acuity. No reconciling reports at end of day. One login, one source of truth.
Every default — the service tiers, the status pipeline, the deposit logic — comes from running a real service business. Not from a product manager imagining one.
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